Dear Customer: Hello:
Thank you for your trust and support for EVERSHEN Technology! EVERSHEN technology in the most reliable product quality, the most attentive service, the most preferential prices for the principle of solemn commitment to provide you with the following after-sales warranty service:
1, since the date of sale, in a month (including a month), due to quality problems can not be used normally EVERSHEN technology products and accessories, you can choose to return, replacement or maintenance.
A. For return, please send the product and all the accessories and invoices sent back to the constant technology company, EVERSHEN Technology will be in accordance with the purchase price for your refund, free of charge for your return. If you send back the product or accessories are incomplete, you need to charge their cost;
B. For replacement, please purchase the product or accessories and invoices sent back to the constant technology company, EVERSHEN Technology will be free for your replacement. If you return the product or accessories are not complete, you need to charge their cost, if you replace the same type of product, you do not have to return the invoice;
C. For repair, please send the purchased products or accessories to EVERSHEN Technology, EVERSHEN Technology will be free for your repair.
2, since the date of sale within one year (including one year), due to quality problems can not be used normally EVERSHEN technology products, you can choose replacement or maintenance.
A. For replacement, please send the product and invoice sent back to EVERSHEN technology company, EVERSHEN Technology will be free for your replacement. If you return the product or accessories are not complete, you need to charge their cost, if you replace the same type of product, you do not have to return the invoice;
B. For repair, please send your product back to EVERSHEN Technology Co., Ltd., EVERSHEN Technology will be free of charge for your maintenance.
3, EVERSHEN Technology Industrial communications products from the date of sale within two years (including two years) to provide warranty service.
4, in the warranty period, you have to pay to EVERSHEN technology company's freight, EVERSHEN Technology is responsible for payment to the user or dealer freight. In the warranty period, you need to pay the freight, EVERSHEN technology companies will be at maintenance costs to provide you with life-long maintenance services.
5, by the constant technical company after the repair of the product, can enjoy another 6 months (including 6 months) warranty service. EVERSHEN Technology will be the product's longest warranty deadline to provide after-sales service.
6, you will send the product or accessories back to EVERSHEN technology company on the way, need to bear the risk of transit. It is recommended that you use the original packaging or packaging with the same protective effect to send the product, which can effectively reduce the risk of loss in transit;
7, when any of the following circumstances, you will not be entitled to after-sales warranty service:
The product has exceeded the warranty period.
Due to lightning, floods, earthquakes and other natural force majeure damage.
Failure to use the product or test product as required.
Without the company authorized to change the product hardware, software.
The product is damaged during the rework.
Deliberately destroying the product.
Non-constant technology companies.
1. Product sale date:
To EVERSHEN technology products on the warranty card marked on the date of the factory shall prevail. If you can not provide a valid proof, please provide the serial number of the product or contact with EVERSHEN Technology's technical service department.
2. EVERSHEN Technology Industrial Communication Products:
Refers to the industrial technology by the constant exchange of industrial Ethernet switches and industrial field bus communications network products.
3. Product accessories:
EVERSHEN technology products supporting the use of various types of accessories. Such as network pipeline, A220 power cord, serial cable, drive CD, manual and so on.